Having trouble using our internet services? Rest assured, we're here to help! We have compiled a list of common problems encountered using our website, as well as some tips for using the services to greater efficiency. If your problem is not listed here, please email us or give us a call at (612) 436-5502 for technical support in using our Internet Client Services.

Citrix Services Help

Citrix ICA Client : Frequently Asked Questions

Citrix ICA Client Quits During Signon (added Feb 2007)

Installing the ICA Client

Connecting to an HAI Terminal Server Through a Firewall

Selecting a Keyboard Type for the ICA Client

Model Chart Printing

Trouble Viewing/Printing Reports from the HAI Website

Account Questions

Password Management Guidelines

Internet Filing Cabinet

Internet Filing Cabinet